返金ポリシー

We hope you love your INMORVEN pieces. If something isn’t right, we are here to help.

Return Window

You may request a return within 30 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

• Items must be unused and in original condition
• Items must be returned in original packaging
• Proof of purchase is required

Certain items such as personalized or custom products may not be eligible for return.

How to Start a Return

To initiate a return, please contact our support team at support@inmorven.com. Include your order number and the reason for return.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refund Process

Once we receive and inspect the returned item, we will notify you of the refund status. Approved refunds will be issued to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos of the item and packaging.

We will arrange a replacement or refund.

Our Philosophy

INMORVEN objects are designed as symbolic companions for meaningful life transitions — from new homes to new careers.

We encourage customers to choose thoughtfully and intentionally. If you need guidance before purchasing, our team will gladly help you select the piece that aligns best with your intentions.

Questions

For any questions regarding returns or exchanges, please contact support@inmorven.com.